It has been my experience that many PLM buyers come to a conclusion that investing in PLM is point of no return. ROI on PLM investment is a favourite topic of a debate and everyone agreed that it is hard to measure PLM project success.
In my opinion PLM Project investment decisions are taken by IT department and they head these Projects. But we should make a note that PLM covers whole organization. Hence owenership of such project should belong to a group of business users and owners rather than making. IT department a victim for a feeling of coming to a point of no return and somehow complete the project. IT should be a support team to deploy the solution. Business user groups should be main point of contact while defining and validating solution. IT should be involved for infrastructure needs and scalability.
Most important role I see in success of PLM Projects is a Project Manager who understands PLM as a tool and client business environment. He/she can definitely take the project to success rather than making this investment. Only as apoint of no return.
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